In this short video clip Ed Wallace, of the Relational Group, gives listeners three tips to think about before going into your first client meeting.
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Relational Capitalist
One person who knows the value of getting more sales from all of his client-facing professionals—and so, appropriately, trains his staff to become better at focusing on relational capital—is Jerry, a client and friend who owns a rapidly growing corrugated box–manufacturing business. In a word, Jerry is a true relational capitalist!
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