Account Management

Expand Your Customer Footprint

Our Clients

Relational LadderIn business today, everything can be commoditized, digitized, or outsourced except for…Relationships!

Our Account Management relationship training solution provides industry tailored, highly interactive and immediately actionable approaches using the The Relational Ladder® process for prioritizing, measuring and advancing your most impactful business relationships.

You will experience:

  • Improved customer retention
  • Increased introductions within key accounts
  • Better visibility into key relationships
  • Minimized forecast risk through better transparency into your sales team’s Relationship Capital
  • Opportunities to create more “lateral and vertical” Relationship Capital within key accounts

Our Approach Includes:

  • Collaboration with executives to develop the best Relationship Capital solution in support of their objectives;
  • Measurement and tracking of the actual value and strength of each professional’s business relationships through RQ®—our web-based assessment tool;
  • Implementation of “relationship capital advancement” as a core competency into your teams daily work;
  • Transparency into where key relationships stand and progress against objectives;
  • Accountability and throughput are ensured through our executive coaches who are executives currently working in industry.