Understanding the Relational Ladder®
The first webinar in the series introduces The Relational Ladder®, a repeatable relationship training process for you to transform contacts into high-performing relationships. Ed Wallace will help you connect the achievement of your goals to this 5-step Relational Ladder process.
Participants will learn:
- How to use the Relational Ladder® steps to advance Relationship Capital and achieve their goals;
- Where they stand on the ladder based on their contacts’ behaviors;
- What relationships belong on the ladder and whether they are Acquaintances, Professional Peers, or Respected Advisors;
- Why this approach can be used for every business relationship.