“Ed’s been helping Vistage executives outperform their competition through expert workshops on building value through business relationships. Anyone in business (and, quite frankly, outside of it) can gain useful insights from this book’s road map for establishing rapport, integrity, trust, and authenticity. From reexamining your sales strategies to staff turnover, this book focuses you on the relationships you need to nurture at each link in your value chain.”

Rafael Pastor, Chairman of the Board and CEO, Vistage International