http://www.relationalcapitalgroup.com Relationships Power Results Wed, 18 Jan 2012 00:07:01 +0000 http://backend.userland.com/rss092 en I met Ed Wallace, founder of The Relational Capital Group, in a networking manner five years ago and read his first book. His most recent book really helped me take the knowledge of hierarchical relationships (we all have friends but few trusted advisors), and that is true even in the ... http://www.relationalcapitalgroup.com/2011/08/smartceos-august-ceo-reading-list-features-business-relationships-that-last/ Chris Malone, Dr. Susan Fiske and Dr. Nicolas Kervyn recognized with Best Paper Award at International Colloquium on Consumer-Brand Relationships PHILADELPHIA, April 19, 2011 /PRNewswire/ -- Leading academics at The 2nd International Colloquium on Consumer-Brand Relationships awarded "The Influence of Warmth & Competence on Brand Relationships," with the Best Paper Award ... http://www.relationalcapitalgroup.com/2011/04/the-relational-capital-group-and-princeton-social-psychologists-receive-highest-award-at-international-academic-conference/ Scott Addis, President and CEO of The Addis Group, writes about the importance of Relational Capital in the insurance industry.  September 2010 http://www.roughnotes.com/rnmagazine/2010/september2010/2010_09p218.htm http://www.relationalcapitalgroup.com/2011/01/rcg-highlighted-in-rough-notes-insurance-publication/ Chris Malone was a guest on CNBC's Closing Bell with Maria Bartiromo at 4:25 pm on Wednesday, September 29, 2010. Watch the segment below: [jwplayer config="No Autoplay" mediaid="3010"] http://www.relationalcapitalgroup.com/2010/10/chris-malone-on-cnbc-closing-bell/ Credibility Until you are credible, your clients will not be interested in trusting you or exploring how you can help them. Integrity Establishing credibility can help you work toward displaying your integrity. As your clients learn to trust you, they begin to share their goals, passions, and struggles, and they ask you ... http://www.relationalcapitalgroup.com/2010/02/three-essential-qualities-putting-it-all-together/ Authenticity is about being honest with ourselves and our clients regarding who we are and what we know; it is the quality of being genuine. I believe that authenticity is sometimes the hardest of the three essential qualities of relational capital to demonstrate, and it requires the highest degree of ... http://www.relationalcapitalgroup.com/2010/02/authenticity/ A big thank you to everyone who attended the book launch party for Business Relationships That Last. We had a great time, and it was so nice to be able to relax and celebrate with our friends. [gallery size="medium" columns="2"] http://www.relationalcapitalgroup.com/2010/02/book-launch-party-photos/ Integrity is, quite simply, being trustworthy in our actions and character. Integrity is doing the right thing when no one is watching, like leaving our business card on the windshield of a car we just bumped in the parking lot. It is saying what we are going to do and ... http://www.relationalcapitalgroup.com/2010/02/integrity/ The American Heritage Dictionary defines credibility as "The power to elicit belief.” Credibility is the quality that makes others believe in you, your words, and your actions. Credibility is the gatekeeper quality. If you don’t first establish credibility and competence with your prospect or client, you will struggle to create anything ... http://www.relationalcapitalgroup.com/2010/02/credibility/ Three Essential Qualities Relational Capital The distinctive value created by people in a business relationship. Your ability to advance business relationships by creating relational capital with your clients is the most impactful way for you to distinguish yourself in your client interactions. In my book, Business Relationships That Last, I discuss the ... http://www.relationalcapitalgroup.com/2010/01/building-a-foundation-for-business-relationships-that-last/