During the industrial revolution, the innovation of job specialization allowed companies to maintain high productivity and efficiency levels as they grew in size and scale. In the process, the matrix organization structure was born, bringing with it the promise of deep expertise in areas that could not be mastered through a generalist organization strategy.
Now many decades later, we all know that large, matrix organizations often don’t function very well. It turns out that effective communication and collaboration across functions is often difficult and complex to achieve due to conflicting goals and priorities.
However, the key to overcoming this complexity is productive colleague and team relationships. Strong and trusting business relationships across functional leaders and teams are needed to mitigate and overcome differences in goals and priorities. Conversely, the lack of strong and trusting cross-functional relationships generally amplifies friction and hinders effective collaboration.
We have deep expertise in helping medium and large-sized companies adjust their policies, processes and practices to improve the trust, strength and effectiveness of colleague and team relationships across the organization. In particular, we help them address opportunities in the following areas:
- Better Cross-Functional Collaboration
- Strengthening Employee Engagement
- Facilitating Organization Change
- HRIS System Enhancement
- Talent Development Strategies