“The engagement that Chris Malone led and delivered for us at NBA helped us better understand the brand relationship that our fans have with our teams and players, as well as led us to some significant changes in strategic direction for our League. The insight and advice he provided was very valuable and I can confidently recommend him to any firm seeking growth from stronger brand relationships with its customers.”

Gregg Winik
Executive Vice President and Executive Producer
NBA Entertainment, Inc.

“Chris’ work for us identified breakthrough insights that completely changed the way we thought about our business. We refocused our efforts across our entire company to clearly and consistently deliver on this new brand promise. I’d strongly recommend Chris Malone and his firm to any company seeking to understand its customers better and use that information to accelerate revenue growth.”

John Norton, Chief Operating Officer
Aspen Skiing Company

“We retained Chris Malone and his firm to help us chart a course to greater and more rapid growth. Since then, we’ve been extremely pleased with real value we’ve seen from our investment in their services. We have implemented and realize long lasting improvements within our company based on their work for us, including dramatically better marketing practices that can be utilized for years to come. Chris and his firm are far different and superior to any ‘name brand’ consulting firm out there.”

Kevin Goodwin, President and CEO
SonoSite, Inc.

“Chris Malone and his firm helped us develop a fact-based understanding of what our customers thought of us and wanted, which guided us to more clear and relevant value propositions for each customer type. In the end, the insights and strategies that he recommended to us helped guide several key strategic decisions we’ve made to enhance our revenue and profitability model. His work for us has been very valuable and I would recommend Chris and his firm to any business seeking to grow more rapidly.”

Jim Morrissey, President and CEO
InvestorForce

“We originally hired Chris Malone and his firm to help us improve the effectiveness of our marketing efforts, but we actually got a lot more than that! He led us through a disciplined process that enabled us to grow Findlay Roofing at a pace we never imagined. The brand relationship research he conducted helped us understand our customers and our brand like never before.

In addition, his marketing materials, design guidance and sales process re-engineering helped us fully implement the new brand relationship strategy he developed. I would strongly recommend Chris and his firm to any company seeking to accelerate growth.”

Benjamin A. Owens, President
Findlay Roofing & Construction, Inc.