Ed Wallace on Voice America Talk Radio
January 6, 2010
Listen as Ed shares his approach for building “relational capital” – the distinctive value created by people in a business relationship.
Friday January 8, 2010, 10:00am Pacific Time
Goodreads: Business Relationships That Last
December 16, 2009
“Ed Wallace combines memorable anecdotes with a clear theoretical framework that shows individuals how to leverage their hard business skills with the often-overlooked soft skills of relationship building.”
Visit the Business Relationships That Last listing at Goodreads.com »
Business Relationships That Last featured in Ask Mark
December 16, 2009
In this edition of “Ask Dr. Mark,” featured in Tribune newspapers, Ed Wallace shares some helpful tips for a person who is new to building relationships.
Ed Wallace featured in Sales and Service Excellence, November 2009
December 16, 2009
Credibility is the quality that makes others believe in you, your words and actions. Credibility is the gatekeeper quality. If you don’t first establish credibility and competence with your prospect or client, you will struggle to create anything more than a transactional relationship.
ChangeThis No 65.06: Relational GPS™ Report
December 9, 2009
Relational GPS: The Road Map to Outstanding Business Relationships
“Instead of just wishing that better business contacts would magically appear in your professional life, drive the business contacts you’ve already established to more productive and rewarding levels. The initial step of pinpointing your core relationships will lead you toward participating with an actual person rather than with a digital line in a CRM system or on Linked In. A process, however, for driving your core relationships to success, is also vital. I call this process understanding your contact’s Relational GPS.”
–Ed Wallace
BNI Podcast with Ed Wallace: Five Steps to High-Performing Relationships
November 18, 2009
In this engaging podcast, Ed Wallace sits down with business guru Ivan Misner for a discussion about Business Relationships That Last.
Listen to the podcast now!
Read the full podcast transcript »
BNI News: Business Relationships That Last
October 27, 2009
Business guru Ivan Misner features Business Relationships That Last in his weekly blog on BNI News.
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Eyes on Sales: Free Video Tips from Ed Wallace
October 7, 2009
In this short video clip Ed Wallace, of the Relational Group, gives listeners three tips to think about before going into your first client meeting.
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Eyes on Sales: Sales Tips from a True “Relational Capitalist”
September 22, 2009
Relational Capitalist
One person who knows the value of getting more sales from all of his client-facing professionals—and so, appropriately, trains his staff to become better at focusing on relational capital—is Jerry, a client and friend who owns a rapidly growing corrugated box–manufacturing business. In a word, Jerry is a true relational capitalist!