About Us

The Relational Capital Group is a research–based, professional development and advisory services firm that helps organizations measure, manage and strengthen the business relationships that drive their performance.

Newspaper GraphicOur breakthrough business relationship principles and processes are delivered in a variety of forms that lead to sustained performance improvement. These include enterprise strategy engagements, developmental workshops, keynote speeches, executive coaching and critically acclaimed books.

While building strong relationships comes naturally to some people, others who are more technical or quantitative in their orientation sometimes have more difficulty. Using basic financial analogies and concepts that every business person is familiar with, our simple five step process makes it easy for anyone to build stronger relationships, regardless of natural talent.

Our unique and proprietary Relational Quotient™ evaluation tools allow us to quantify and diagnose the strength and impact of business relationships – both external and internal – at the individual, group and enterprise level.

The purpose of these assessment tools is to build on and enhance the effectiveness our clients’ existing data and processes to provide complete visibility on the drivers of their business performance.

Unlike traditional consulting firms, we are comprised of seasoned business executives with long track records of success in delivering outstanding performance through strong business relationships.

Our most core value is The Principle of Worthy Intent, which requires that we always keep your best interests as our top priority, so our clients are guaranteed to be satisfied with the assistance we provide.

Many well known companies and organizations are already benefiting from our assistance.   After implementing our principles and processes, they’ve seen:

  • deeper and more meaningful customer relationships
  • improved customer retention and purchase frequency
  • new customer opportunities uncovered to expand share of spend
  • better organizational effectiveness and productivity
  • a more secure and competitor-proof customer base
  • stronger financial performance

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